Check out our most frequently asked questions here

SHIPPING

When will my order Ship?

  • All orders are shipped once items are paid for in full
  • Turn around time for all drink ware is 2-3 business days
  • Turn around time for all apparel is 7-14 business days (items are made to order)
  • Turn around time on UVDTF is 2-6 business days
  • Preorder items will ship on, before estimated shipping date listed
  • If ordering multiple different items all items will ship on the latest date dependent on the items purchase and its TAT window

How long does shipping take?

  • Shipping timeframe will depend on the chosen method of delivery
  • All US orders over $50 will ship for free; these orders will ship via USPS ground advantage.

Lost, Stolen or Damaged Items

Lost or Stolen

  • Seller is not responsible for lost (mis-delivered) or stolen packages once they have left my possession and show to have an active in-transit status or have been delivered to you
  • In the event a delivered package has not reached you (mis-delivered), you (the buyer) will need to reach out to the delivery service provider you chose to follow up on your packages delivery status; in the event the package was stolen (ex: open package, video survillance, proof) you will need to file a claim with the delivery service provider you chose.

Damaged Items

  • All packages shipped out are placed in cardboard sturdy boxes (with honeycomb/bubble wrap) and/or envelopes. All packages will have bright pink/red stickers placed on them calling out "do not bend" or "fragile handle with care". Seller is not responsible for the handling of packages as they leave my possession.
  • In the event an item reaches you damaged - you will need to file a claim with the delivery service provider chosen. (examples: bent or folded envelopes)
  • Drinkware that arrives broken will be replaced with the same item if available. if the same item is not available buyer can chose another glass cup/mug of equal of lesser value.
  • Proof of broken drinkware will be required - photos/videos and damaged shipping boxes. Photos and videos must be sent to me to receive a replacement

RETURNS

What is your Exchange Policy?

All sales are final

What is your Return Policy?

All sales are final

UV DTF APPLICATION

How do I apply my UV DTF wrap or decal?

  • Squeegee front and back of your UV DTF transfer
  • When peeling your transfer make sure you peel from the white backing side
  • Make sure your cup is clean and ready
  • Apply your transfer using which ever method is best for you (taco, side cut, rolling etc)
  • Once your transfer has touched the surface there is no lifting allowed, make sure your design is lined up correctly
  • Squeegee or press/rub with your fingers over the design to release any air bubbles
  • Slowly and carefully remove the clear film
  • AND YOUR DONE!

DTF Transfer Application

How to apply DTF transfers

DTF transfers are a cold peel

Recommended temperature settings are 315-325 degrees. Please note all heat press are different please use the temperature best suited for your heat press.

All DTF transfers are recommended to be pressed with a commercial press. Home Iron or Cricut press will not work

  • Pre-press garment for 5 seconds to remove moisture
  • Align DTF on garment; press for 15-25 seconds with heavy pressure
  • if sides or design is lifting you do not have enough pressure
  • let DTF transfer cool completely and peel back film
  • optional re-press to seal edges with teflon

Printing Disclaimers

Printed images and designs

All designs are printed as is - as created and provided by the designers. Designs are not edited in any format to change the design.

Printed designs may differ slightly based on coloring, background applications (spray paint effect, neon, cloud effects etc) shading, shadowing etc. These will show up on all printed DTF and UVDTF transfers as is.

Areas with faded shading/coloring behind/included in a design may print as the color intended by designer. background shading will print due to the color layer created by the designer.

Designs are printed as is and mock ups will show design image as printed (with the exception of any possible limited view background coloring not visible on mock ups before printing)

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