Check out our most frequently asked questions here

SHIPPING

When will my order Ship?

  • All orders are shipped once items are paid for in full
  • Turn around time for all drink ware is 2-3 business days
  • Turn around time for all apparel is 7-14 business days (items are made to order)
  • Turn around time on UVDTF is 2-6 business days
  • Preorder items will ship on, before estimated shipping date listed
  • If ordering multiple different items all items will ship on the latest date dependent on the items purchase and its TAT window

How long does shipping take?

  • Shipping timeframe will depend on the chosen method of delivery
  • All US orders over $50 will ship for free; these orders will ship via USPS ground advantage.

Lost, Stolen or Damaged Items

Lost or Stolen

  • Seller is not responsible for lost (mis-delivered) or stolen packages once they have left my possession and show to have an active in-transit status or have been delivered to you
  • In the event a delivered package has not reached you (mis-delivered), you (the buyer) will need to reach out to the delivery service provider you chose to follow up on your packages delivery status; in the event the package was stolen (ex: open package, video survillance, proof) you will need to file a claim with the delivery service provider you chose.

Damaged Items

  • All packages shipped out are placed in cardboard sturdy boxes (with honeycomb/bubble wrap) and/or envelopes. All packages will have bright pink/red stickers placed on them calling out "do not bend" or "fragile handle with care". Seller is not responsible for the handling of packages as they leave my possession.
  • In the event an item reaches you damaged - you will need to file a claim with the delivery service provider chosen. (examples: bent or folded envelopes)
  • Drinkware that arrives broken will be replaced with the same item if available. if the same item is not available buyer can chose another glass cup/mug of equal of lesser value.
  • Proof of broken drinkware will be required - photos/videos and damaged shipping boxes. Photos and videos must be sent to me to receive a replacement

RETURNS

What is your Exchange Policy?

All sales are final

What is your Return Policy?

All sales are final

UV DTF APPLICATION

How do I apply my UV DTF wrap or decal?

  • Squeegee front and back of your UV DTF transfer
  • When peeling your transfer make sure you peel from the white backing side
  • Make sure your cup is clean and ready
  • Apply your transfer using which ever method is best for you (taco, side cut, rolling etc)
  • Once your transfer has touched the surface there is no lifting allowed, make sure your design is lined up correctly
  • Squeegee or press/rub with your fingers over the design to release any air bubbles
  • Slowly and carefully remove the clear film
  • AND YOUR DONE!

DTF Transfer Application

How to apply DTF transfers

DTF transfers are a cold peel

Recommended temperature settings are 315-325 degrees. Please note all heat press are different please use the temperature best suited for your heat press.

All DTF transfers are recommended to be pressed with a commercial press. Home Iron or Cricut press will not work

  • Pre-press garment for 5 seconds to remove moisture
  • Align DTF on garment; press for 15-25 seconds with heavy pressure
  • if sides or design is lifting you do not have enough pressure
  • let DTF transfer cool completely and peel back film
  • optional re-press to seal edges with teflon

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